Return & Refund Policy

At hadimughal , customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 14 days after receiving the item.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom products
• Intimate or hygiene products
• Final sale items
• Gift cards

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery with:

• Order number
• Clear photos/video of the item and packaging

We will review the issue and provide a replacement or refund if approved.

Refunds

Once your return request is approved, refunds will be processed to your original payment method.

Refund processing time:

• 5–10 business days depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.

If you still have not received your refund, please contact us.

Order Cancellation

Orders can only be canceled within 12 hours after placing the order. After processing or shipment, orders cannot be canceled.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Original shipping fees are non-refundable.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: shopifyhadi08@gmail.com